More than 13 years of experience in People Management, Operations, Client Servicing, Media-Localization and content compliance, languages.
Deft in producing a continuous stream of profitable marketing initiatives, cost-reducing measures and innovative solutions.Responsible to ensure day-to day operations are carried out smoothly, to build, manage, plan and lead the localization team in India.Managed team’s One-on-One’s, Hiring, AES/VIC reports, Employee Appraisals, Session-C/Bonus’s, EWS, Employee Rewards, Employee Retention, etc.
• Proficient at managing teams for running successful process operations & experience of developing procedures and service standards for business excellence • A keen strategist and result-oriented leader with expertise in devising strategies aimed at enhancing overall organizational growth, sustained profitability of operations and improved business performance • Proven record of analyzing processes & workflows, assessing their efficacy, relating to business plans & goals and suggesting re-engineering / simplification solutions Seeking challenging and rewarding position in organization that requires outstanding business results and continuous contributions. An effective communicator with excellent relationship building & interpersonal skills